At Tickets For Less, we are passionate about creating Memories For Life® for sports fans, music lovers and event goers across the country. We work directly with sports properties, professional teams, college athletic departments, venues, fans and partners to improve the event going experience and drive event attendance. Our unique distribution model creates quick and convenient access for event goers across the country and ensures that teams and rights holders maximize fan access and event revenue.

As a Top 10 ticket reseller in the country, Tickets For Less offers employees a front row seat into the ever-evolving ticketing industry. On top of that, we love to have fun. From an open and inviting work environment to multiple staff perks, Tickets For Less is a great place to work.

With our headquarters located in the greater Kansas City-area, Tickets For Less is proud to celebrate nearly 20 years of providing high-rated service to the local community. Recently named to the KC Business Journal’s Top 150 Private Companies List, we have achieved tremendous growth post-pandemic. Fueled by recent acquisitions, we have expanded our retail customer base in strategic markets, and now have offices in Tuscaloosa, Ala., Omaha, Neb. and St. Louis, Mo.

With a focus on expansion and other core markets, Tickets For Less also has offices in Tuscaloosa, Ala., San Francisco, Calif., St. Louis, Mo. and Omaha, Neb.

Tickets For Less is always looking for talented, passionate individuals to add to our team. Please send your resume via email to careers@ticketsforless.com

Job Openings

Customer Service Coordinator

Full Time. Must be available to work a flexible schedule with a weekend rotation and hours varying Monday–Friday.

Reports to:

Director and Manager of Sales and Service

Responsibilities & Job Duties (include, but are not limited to):
  • Provide best-in-class customer service to our Tickets For Less retail customers through all available means of communication
  • Generate revenue through email, telephone and in-lobby customer sales
  • Utilize internal and external technology to process and fulfill orders
  • Work in the Point of Sale to input and manage ticket inventory
  • Communicate active promotions and discounts to Tickets For Less customers
  • Actively contribute ideas and potential improvements to team members and management
  • Work collaboratively with other team members to achieve departmental and company goals
  • Assist in managing on-site events as needed
Qualifications:
  • Bachelor’s degree in a related field preferred
  • Must have a passion for sports and/or live entertainment
  • Retail, travel, event or sports experience considered a plus
  • Excellent verbal and written communication skills
  • Self-motivation, attention to detail and strong organizational skills required
  • Must be able to work independently and as part of a team in a group setting
  • Strong ability to multi-task
  • Must be available to work under pressure in a fast-paced environment
  • Must have an eye for detail
Benefits:
  • Competitive Salary
  • 401k with Company Match
  • Paid Time Off
  • Medical/Dental/Vision Insurance/Short-Term & Long-Term Disability
  • Life Insurance
  • Eligible for two raises per year
  • $1,000 Employee Ticket Credit
  • Discretionary Performance Bonuses
  • Company Kitchen with Free Snacks and Drinks
  • Employee Referral Program
  • Quarterly Company Paid Outings
  • Casual dress code

Please send your resume via email to: careers@ticketsforless.com

Data Analyst

Tickets For Less, a leading live entertainment company, has a fantastic opportunity for a Data Analyst to join and help grow our technology team.

As a Data Analyst, you have an established track record of building and delivering data structures, database, business intelligence and analytics related requests in an agile setting. You are passionate about data and utilizing a variety of tools and technologies to deliver efficient and accurate results. You’ve supported the underlying databases that support the reporting and analytics efforts of multiple departments across your organization and have adopted an understanding of the business as a whole in order to provide scalable reporting strategies and structures. You thrive working in a fast-paced environment and in collaborating with team members across multiple departments.

Reports to:

Vice President of Technology

Responsibilities & Job Duties (include, but are not limited to):
  • Develop data structures and database infrastructure to support the Company’s efforts with internal and external data requests
  • Work closely with the Company’s technical leadership team to ensure data structures and database design supports internal and external stakeholder requests
  • Support reporting and analytics related integrations with the Company’s databases to help enable real-time synchronization across the Company’s reporting infrastructure
  • Triage and troubleshoot technical issues that arise, helping to see them through to resolution
  • Interface with internal and external clients to ensure all database and data structure related solutions are considered and vetted
  • Help improve departmental and operating efficiencies by helping to develop and follow departmental standards and practices
  • Work closely with product owner, development team, and the data and analytics team to flesh out requirements and solution design
  • Collaborate with peer software engineers and other team members through both high and low-level technical challenges
Required Qualifications:
  • Possess bachelor’s degree or equivalent experience/technical training
  • 2-4 years’ experience as a Data Analyst, Business Intelligence Analyst, Database Administrator, or related role
  • Experience working closely with (ideally within) an agile software development team
  • Excellent oral and written communication skills and keen attention to detail
  • Excellent problem-solving ability
  • Experience with SQL Server database design, creation, maintenance, and CRUD
  • Reporting tools such as Crystal Reports, SSRS, Tableau, or Qlik
  • Proven experience with SQL and relational database concepts (SQL Server)
  • Proven ability to work independently or as part of a team
  • Has knowledge of commonly used concepts, practices, and procedures with data analytics and administration of databases
  • Some experience in small or medium-sized projects as a lead or SME (subject matter expert)
  • Strong desire to learn
Preferred Qualifications:
  • Experience with different programming languages
    • Microsoft .NET technology stack (C#, MVC .NET, ASP.NET, et al)
    • Java
    • Python
    • R
  • Experience with ETL tools
    • SSIS
    • Azure Data Factory
    • AWS Glue
  • Experience with Microsoft Azure and Amazon AWS cloud data services
    • Azure SQL
    • Cosmos DB
    • Azure Synapse Analytics
    • Azure Data Lake
    • Azure Machine Learning
    • Amazon RDS
    • Amazon DynamoDB
    • Amazon Redshift
    • Amazon EMR
  • Experience in Big Data tools and languages
    • Hadoop
    • Pig
    • Hive
    • YARN
    • Sqoop
    • Scala
    • Spark
  • Experience in migrating, upgrading, and deploying database driven reporting solutions
    • SSRS
    • Power BI
    • AWS QuickSight
    • Tableau
  • Experience with different programming languages
    • Microsoft .NET technology stack (C#, MVC .NET, ASP.NET, et al)
    • Java
    • Python
    • R
  • Experience in deployment automation and IaC (infrastructure as code)
    • Azure DevOps
    • GitHub Actions
    • Bitbucket Pipelines
    • Bamboo
    • Jenkins
    • TeamCity
  • Experience with data security
    • Database and data field encryption
    • Data hashing
    • Azure Key Vault
    • AWS Key Management Service
    • PCI Compliance
    • SOC 2 Compliance
  • Familiarity with the event ticketing industry
Benefits:
  • Competitive Salary
  • 401k with Company Match
  • Paid Time Off
  • Medical/Dental/Vision Insurance/Short-Term & Long-Term Disability
  • Life Insurance
  • Eligible for two raises per year
  • $1,000 Employee Ticket Credit
  • Discretionary Performance Bonuses
  • Company Kitchen with Free Snacks and Drinks
  • Employee Referral Program
  • Quarterly Company Paid Outings
  • Casual dress code

Please send your resume via email to: careers@ticketsforless.com

Graphic Designer

Tickets For Less is searching for a Graphic Designer to join our Marketing team. This position will work closely with all roles within the marketing team and is directly responsible for the design, production and execution of a variety of marketing deliverables across numerous channels, including digital, print and interactive media.

The ideal candidate will be a well-rounded designer with UI /UX design experience who loves studying design interfaces for improving ease-of-use through many different approaches. You are creative, curious, inquisitive, enjoy collaboration with others and thrive in a fast-paced environment. Reporting to the Director of Marketing & eCommerce, this new role will have strong skills in branding and graphic design and real-world experience with the latest UX trends and best practices.

Reports to:

Director of Marketing and eCommerce

Responsibilities & Job Duties (include, but are not limited to):
  • Serve as a brand ambassador for the company, making sure that all communications pieces are in line with the style guide
  • Work on a wide range of projects and media, using various computer software to visualize and develop innovative designs that meet business goals
  • Assist with design projects from concept to completion, development, QA, and implementation
  • Stay current with design industry trends and be proficient with basic design principles
  • Hands-on experience designing web interfaces, wireframes, prototypes, and high-fidelity mock-ups
  • Exceptional communication skills and ability to communicate with both technical and non-technical audiences
  • Someone comfortable with taking on challenges and finding creative solutions in a quickly changing environment
  • Excellent organization, communication, and analytical skills
  • Able to effectively manage multiple projects/tasks of varying complexities and meet deadlines
  • Able to work independently to problem solve while also working with a team for collaboration
Required Qualifications:
  • 4+ years of related work experience for an agency or in-house marketing department
  • Proficient with Adobe Creative Suite, InDesign and Adobe Photoshop
  • Experience with tools such as Figma (preferred), Adobe XD or Sketch
  • Experience designing across multiple platforms, including web, mobile, various email clients, etc.
  • Highly proficient in email design and comfortable working with email service providers
  • Amazing interface design skills with the ability to translate requirements to interfaces that are a joy for customers to use
  • A keen eye for visual details and artistic design
  • Robust portfolio of previous design projects
  • Ability to design quality work in an efficient manner when timelines are tight
  • Outstanding time management and organization skills with a strong ability to multi-task
  • Excellent communication skills, including verbal and written
  • Must be able to work independently and as part of a team in a group setting
Preferred Qualifications:
  • Bachelor’s degree in graphic design or similar field of study preferred
  • Retail, travel, event or sports experience is considered a plus
Benefits:
  • Competitive Salary
  • 401k with Company Match
  • Paid Time Off
  • Medical/Dental/Vision Insurance/Short-Term & Long-Term Disability
  • Life Insurance
  • Eligible for two raises per year
  • $1,000 Employee Ticket Credit
  • Discretionary Performance Bonuses
  • Company Kitchen with Free Snacks and Drinks
  • Employee Referral Program
  • Quarterly Company Paid Outings
  • Casual dress code

Please send your resume via email to: careers@ticketsforless.com

Operations Coordinator

Full-time. Must be available to work a flexible schedule with a weekend rotation and hours varying Monday–Friday.

Reports to:

Vice President and Director of Ticket Operations

Responsibilities & Job Duties (include, but are not limited to):
  • Work with marketplace representatives at StubHub, Vivid Seats, SeatGeek and others to manage issues on Tickets For Less orders
  • Provide best in class customer service to our marketplace customers – assisting customers with accessing mobile tickets, etc.
  • Monitor and respond to critical emails to insure appropriate processing of orders
  • Assist with inventory management and optimizing order processing – syncing accounts, attaching PDFs/barcodes, etc.
  • Utilize internal and external technology to process and fulfill orders
  • Work in the Point of Sale to input new and renewed ticketing inventory
  • Work collaboratively with other team members to achieve department and company goals
  • Assist with special operations projects as needed
  • Handles day-to-day activities to ensure business processes and functions run smoothly
Qualifications:
  • Bachelor’s degree in a related field preferred
  • Must have a passion for sports and/or live entertainment
  • Retail, travel, event or sports experience considered a plus
  • Excellent communication skills, including verbal & written
  • Self-motivation and strong organizational skills required
  • Must be able to work independently and as part of a team in a group setting
  • Strong ability to multi-task
  • Must be available to work under pressure in a fast-paced environment
  • Must have an eye for detail
Benefits:
  • Competitive Salary
  • 401k with Company Match
  • Paid Time Off
  • Medical/Dental/Vision Insurance
  • Short-Term and Long-Term Disability
  • Life Insurance
  • Eligible for two raises per year
  • $1,000 Employee Ticket Credit
  • Discretionary Performance Bonuses
  • Company Kitchen with Free Snacks and Drinks
  • Employee Referral Program
  • Quarterly Company Paid Outings
  • Casual dress code

Please send your resume via email to: careers@ticketsforless.com

Paid Media Specialist

Tickets For Less® is searching for a Paid Media Specialist to join our Marketing team. This position will directly manage all paid digital channels and will help shape and execute our overall Search Engine Marketing and Paid Media strategy. This will include search, social, retargeting, and video via Google, Facebook and other emerging platforms.

The ideal candidate will love digital media and analytics and are constantly curious about what is driving performance and testing new strategies and ideas. With strong attention to detail, and the ability to thrive in a fast-paced environment, you are methodical, take ownership and enjoy collaborating with others. Reporting to the Director of Marketing & eCommerce, this new role will be responsible for campaign strategy, execution, and monitoring to support key business goals, revenue targets, and marketing objectives.

Reports to:

Director of Marketing and eCommerce

Responsibilities & Job Duties (include, but are not limited to):
  • Manage the execution of paid media programs, driving maximum ROI across digital channels, including paid search, paid social, retargeting, video, and display
  • Responsible for strategic planning of digital advertising campaigns, including budget allocation and timing recommendations
  • Own the holistic view of our paid media efforts, defining clear KPIs across the marketing funnel that enable the team to clearly gauge investment effectiveness
  • Own the paid media efforts, defining clear KPIs that gauge performance and generate monthly reports detailing on both past and ongoing campaigns
  • Create and execute ongoing testing strategies to constantly optimize campaign performance
  • Maintain expert knowledge of Google Ads and paid social best practices, while continuing to recommend new platforms and channels for greater overall reach and improved conversions
  • Bring your creativity to deliver engaging and impactful search and social ad copy that aligns with our brand and target audiences
Required Qualifications:
  • 2+ years of experience managing Paid Search, Online Display and/or Social Ad campaigns
  • Experience with Google Analytics, Google Ads (Search, Display, YouTube, Gmail), Bing Ads, Paid Social (Facebook, Instagram, Twitter, LinkedIn, etc.), and podcasts and more
  • Ability to demonstrate analytical skills, technical knowledge, and attention to detail
  • Outstanding time management and organization skills
  • Strong ability to multi-task
  • Excellent communication skills, including verbal and written
  • A true problem solver who can apply logic and imagination to develop a solution that works
  • Thrives in a fast-paced environment with tight deadlines
  • Must be able to work independently and as part of a team in a group setting
  • Must have a passion for sport and/or live entertainment
Preferred Qualifications:
  • Bachelor's degree in a related field preferred
  • Retail, travel, event or sports experience is considered a plus
Benefits:
  • Competitive Salary
  • 401k with Company Match
  • Paid Time Off
  • Medical/Dental/Vision Insurance/Short-Term & Long-Term Disability
  • Life Insurance
  • Eligible for two raises per year
  • $1,000 Employee Ticket Credit
  • Discretionary Performance Bonuses
  • Company Kitchen with Free Snacks and Drinks
  • Employee Referral Program
  • Quarterly Company Paid Outings
  • Casual dress code

Please send your resume via email to: careers@ticketsforless.com

Senior Software Engineer

Ticket Solutions, a leading live entertainment company, has a fantastic opportunity for a Senior Software Engineer to join our growing technology team.

As a Senior Software Engineer, you have an established track record of leading and delivering quality software products in an agile setting. You’ve helped build large-scale, high traffic applications. You’ve mentored engineers of all skill levels. You love working on every area of a technology stack; engineering elegant solutions to very challenging technical and business problems gets you out of bed in the morning.

Reports to:

Director of Software Engineering and Team Lead

Responsibilities & Job Duties (include, but are not limited to):
  • Drive the design, implementation, and deployment of software applications and systems in a fast-paced agile environment
  • Deliver high quality architecture solutions for technology and operational excellence
  • Work closely with product owner & development team to flesh out requirements and solution design
  • Review the work of engineers of every skill level
  • Lead triaging and troubleshooting of technical issues, seeing them through to resolution
  • Write unit and integration tests and perform other quality-oriented tasks as needed to ensure high quality software applications and systems
  • Interface with internal and external clients to ensure all technical solutions are considered and vetted
  • Improve departmental and operating efficiencies by developing technical standards and practices
  • Mentor and collaborate with peer software engineers through both high and low-level technical challenges
Required qualifications:
  • Possess bachelor’s degree or equivalent experience/technical training
  • 7+ years’ experience as a Software Engineer or related Software Development technical role
  • Excellent oral, written, and listening skills
  • Excellent problem-solving ability
  • Proven ability to work independently or as part of a team
  • Experience in every area of software development (server-side, front-end, database/document storage, reporting, etc.)
  • Extensive knowledge of commonly used concepts, practices, and procedures within the software development field
  • Demonstrated experience as the primary SME (subject matter expert) of large, complex software products
  • Strong desire to learn and help others learn
Preferred qualifications:
  • Experience in Microsoft .NET technology stack (C#, MVC .NET, ASP.NET, et al)
  • Experience with Microsoft SQL Server
  • Experience with front-end frameworks (react, vue.js, angular)
  • Experience with Microsoft Azure Cloud products and offerings
  • Experience in deployment automation and IaC (infrastructure as code)
  • Familiarity with the event ticketing industry
  • Benefits:
    • Competitive Salary
    • 401k with Company Match
    • Paid Time Off
    • Medical/Dental/Vision Insurance/Short-Term & Long-Term Disability
    • Life Insurance
    • Eligible for two raises per year
    • $1,000 Employee Ticket Credit
    • Discretionary Performance Bonuses
    • Company Kitchen with Free Snacks and Drinks
    • Employee Referral Program
    • Quarterly Company Paid Outings
    • Casual dress code

    Please send your resume via email to: careers@ticketsforless.com

Strategic Inventory Coordinator

Full Time. Must be available to work a flexible schedule.

Reports to:

Director of Strategic Inventory

Responsibilities & Job Duties (include, but are not limited to):
  • Assist in developing and executing inventory acquisition strategies
  • Enter small or large scale purchase orders into point of sale
  • Manage and price ticket inventory from point of purchase to sale
  • Track and report current ticket trends and market conditions
  • Assist in developing and maintaining strong business relationships
  • Contribute to team projects assigned by leadership
Qualifications:
  • Bachelor’s degree in business or sports related field preferred
  • Experience with the Secondary Ticket Market is considered a plus
  • 2+ years of professional experience
  • Proficient in mathematics
  • Ability to think strategically and execute accurately
  • Excellent communication skills, including verbal & written
  • Self-motivation, attention to detail, and strong organizational skills required
  • Must be able to work independently and as part of a team in a group setting
  • Strong ability to multi-task and manage multiple priorities
  • Must be available to work under pressure in a fast paced environment
Benefits:
  • Competitive Salary
  • 401k with Company Match
  • Paid Time Off
  • Medical/Dental/Vision Insurance/Short-Term & Long-Term Disability
  • Life Insurance
  • Eligible for two raises per year
  • $1,000 Employee Ticket Credit
  • Discretionary Performance Bonuses
  • Company Kitchen with Free Snacks and Drinks
  • Employee Referral Program
  • Quarterly Company Paid Outings
  • Casual dress code

Please send your resume via email to: careers@ticketsforless.com

Tuscaloosa Office

Strategic Inventory Coordinator

Full Time. Must be available to work a flexible schedule, with varying Monday - Friday hours and a weekend rotation.

Reports to:

Manager of Sales and Service - Alabama

Responsibilities & Job Duties (include, but are not limited to):
  • Assist in developing and executing inventory acquisition strategies
  • Enter small- or large-scale purchase orders into point of sale
  • Manage and price ticket inventory from point of purchase to sale
  • Track and report current ticket trends and market conditions
  • Assist in developing and maintaining strong business relationships
  • Contribute to team projects assigned by leadership
Qualifications:
  • Bachelor’s degree in business or sports related field preferred
  • Experience with the Secondary Ticket Market is considered a plus
  • 2+ years of professional experience
  • Proficient in mathematics
  • Ability to think strategically and execute accurately
  • Excellent communication skills, including verbal and written
  • Self-motivation, attention to detail and strong organizational skills required
  • Must be able to work independently and as part of a team in a group setting
  • Strong ability to multi-task and manage multiple priorities
  • Must be available to work under pressure in a fast-paced environment
Benefits:
  • Competitive Salary
  • 401k with Company Match
  • Paid Time Off
  • Medical/Dental/Vision Insurance/Short-Term & Long-Term Disability
  • Life Insurance
  • Eligible for two raises per year
  • $1,000 Employee Ticket Credit
  • Discretionary Performance Bonuses
  • Employee Referral Program
  • Quarterly Company Paid Outings
  • Casual dress code

Please send your resume via email to: careers@ticketsforless.com

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