At Tickets For Less, we are passionate about creating Memories For Life® for sports fans, music lovers and event goers across the country. We work directly with sports properties, professional teams, college athletic departments, venues, fans and partners to improve the event going experience and drive event attendance. Our unique distribution model creates quick and convenient access for event goers across the country and ensures that teams and rights holders maximize fan access and event revenue.

As a Top 10 ticket reseller in the country, Tickets For Less offers employees a front row seat into the ever-evolving ticketing industry. On top of that, we love to have fun. From an open and inviting work environment to multiple staff perks, Tickets For Less is a great place to work.

With our headquarters located in the greater Kansas City-area, Tickets For Less is proud to celebrate nearly 20 years of providing high-rated service to the local community. Recently named to the KC Business Journal’s Top 150 Private Companies List, we have achieved tremendous growth post-pandemic. Fueled by recent acquisitions, we have expanded our retail customer base in strategic markets, and now have offices in Tuscaloosa, Ala., Omaha, Neb. and St. Louis, Mo.

Tickets For Less is always looking for talented, passionate individuals to add to our team. Please send your resume via email to careers@ticketsforless.com

Job Openings

Business Development Associate

Reports to:

Premium Sales

Responsibilities & Job Duties (include, but are not limited to):
  • Make a required minimum number of outbound sales calls each day to meet established objectives (60+ contacts per day)
  • Prospecting and qualifying all potential sales opportunities
  • Conduct structured solicitation through outbound calls, emails and face-to-face appointments
  • Document all customer interactions through our CRM (Hubspot)
  • Create and nurture relationships with clients & prospects through excellent customer service and prompt & thorough responses for all inbound and outbound communication
Qualifications:
  • Bachelor’s degree required
  • Sales and/or service experience a plus, preferred in sports and/or hospitality industries
  • Must be comfortable making cold calls
  • Strong phone skills and customer service skills
  • Ability to present sales material to potential clients
  • Proficient computer skills and experience with Microsoft Office Suite
  • Must be able to work flexible hours as needed (occasional evening and weekend shifts)
  • Must be a self-starter with a strong work ethic and excellent written and verbal communication skills
  • Must be highly coachable and adaptable
  • Dependable — consistently at work on time, follow policy and direction, respond positively to feedback
Benefits:
  • Competitive Salary
  • 401k with Company Match
  • Paid Time Off
  • Medical/Dental/Vision Insurance/Short-Term & Long-Term Disability
  • Life Insurance
  • Eligible for two raises per year
  • $1,000 Employee Ticket Credit
  • Discretionary Performance Bonuses
  • Company Kitchen with Free Snacks and Drinks
  • Employee Referral Program
  • Quarterly Company Paid Outings
  • Casual dress code

Please send your resume via email to: careers@ticketsforless.com

Customer Service Coordinator

Full Time. Must be available to work a flexible schedule with a weekend rotation and hours varying Monday–Friday.

Reports to:

Director and Manager of Sales and Service

Responsibilities & Job Duties (include, but are not limited to):
  • Provide best-in-class customer service to our Tickets For Less retail customers through all available means of communication
  • Generate revenue through email, telephone and in-lobby customer sales
  • Utilize internal and external technology to process and fulfill orders
  • Work in the Point of Sale to input and manage ticket inventory
  • Communicate active promotions and discounts to Tickets For Less customers
  • Actively contribute ideas and potential improvements to team members and management
  • Work collaboratively with other team members to achieve departmental and company goals
  • Assist in managing on-site events as needed
Qualifications:
  • Bachelor’s degree in a related field preferred
  • Must have a passion for sports and/or live entertainment
  • Retail, travel, event or sports experience considered a plus
  • Excellent verbal and written communication skills
  • Self-motivation, attention to detail and strong organizational skills required
  • Must be able to work independently and as part of a team in a group setting
  • Strong ability to multi-task
  • Must be available to work under pressure in a fast-paced environment
  • Must have an eye for detail
Benefits:
  • Competitive Salary
  • 401k with Company Match
  • Paid Time Off
  • Medical/Dental/Vision Insurance/Short-Term & Long-Term Disability
  • Life Insurance
  • Eligible for two raises per year
  • $1,000 Employee Ticket Credit
  • Discretionary Performance Bonuses
  • Company Kitchen with Free Snacks and Drinks
  • Employee Referral Program
  • Quarterly Company Paid Outings
  • Casual dress code

Please send your resume via email to: careers@ticketsforless.com

Digital Marketing Specialist

Full Time. Must be available to work a flexible schedule.

Tickets for Less is searching for an experienced Digital Marketing Specialist to join our Marketing team. This position will work closely with various roles within the team and is directly responsible for planning and managing marketing campaigns that promote the Tickets For Less brand through digital media, including but not limited to email, web, SEO/SEM and digital advertising.

The ideal candidate will understand a wide range of marketing channels and have an entrepreneurial spirit to support our growing business. You are creative, curious, inquisitive, enjoy collaboration with others, and thrive in a fast-paced environment. Reporting to the Director of Marketing & eCommerce, this role will have strong copywriting and content creation skills that will be leveraged to create, execute, monitor, and optimize campaigns across all mediums.

Reports to:

Director of Marketing and eCommerce

Responsibilities & Job Duties (include, but are not limited to):
  • Manage and execute on-going digital initiatives including email, web/SEO, search, paid social and display advertising
  • Build and manage email campaigns and marketing automations within the Mailchimp platform
  • Strategy, development and deployment of email marketing campaigns with a goal of increasing revenue, open rates and engagement rates
  • Ensure email campaigns are optimized for all major user platforms
  • Test and create new email design templates that align with the brand guide and improve engagement and sales performance
  • Make strategic recommendations for paid media campaigns
  • Coordinate with other members of the marketing team to create and execute campaigns and messaging
  • Coordinate with other members of the marketing team to create and execute campaigns and messaging
  • Execute campaigns across Google AdWords (search, display, etc.) Bing Ads, Facebook and selected digital media partners
  • Analyze performance of paid media campaigns using native tools and website analytics
  • Hit revenue targets and sales expectations from digital marketing efforts
  • Iterate on existing digital ads, landing pages and emails to optimize campaigns
  • Support with website content and custom pages to update specials for specific events
  • Maintain a strong understanding of the competitive environment, recommending strategic shifts to better position Tickets For Less where necessary
  • Identify and monitor technologies and new developments in the digital landscape to find ways to deliver communication and business objectives more effectively
  • Timely completion of internal deliverables
  • Apply a sense of urgency, team commitment and focus on the right priorities
Qualifications:
  • Bachelor’s degree or equivalent experience in marketing, advertising or another related field
  • 3+ years of experience in email marketing strategies and tactics with specific experience in eCommerce
  • Demonstrated experience with Mailchimp and their marketing suite or another similar ESP
  • Intermediate email design and copywriting abilities, including the ability to write great subject lines
  • Google Analytics expertise
  • Experience editing in HTML and CSS
  • Experience in a web content management platform such as WordPress, Shopify, Big Commerce, etc.
  • Ability to make data-driven decisions and recommendations based on analytics from various platforms
  • Demonstrable proficiency for time management, organization and communication (written, oral and interpersonal) in a collaborative environment
  • Must be detail-oriented and demonstrate the ability to be resourceful, prioritize and multitask effectively
  • Keen interest in digital, mobile and emerging channels
  • Strong organization and project management/planning skills with the ability to set priorities and work on multiple projects simultaneously in a fast-paced environment
  • Adapts easily to changing situations and demonstrates flexibility in juggling priorities
  • Team oriented and effective working in a collaborative environment, but also able to work independently
Preferred Qualifications:
  • Sports marketing or related industry experience
  • Certifications from Facebook Blueprint and/or Google Analytics
  • Basic knowledge of SEO best practices
  • Demonstrated knowledge of best practices across marketing – ranging from traditional to digital – including email, social media, web design, ecommerce, mobile, direct mail and promotional items
Benefits:
  • Competitive Salary
  • 401k with Company Match
  • Paid Time Off
  • Medical/Dental/Vision Insurance
  • Short-Term and Long-Term Disability
  • Life Insurance
  • $1,000 Employee Ticket Credit
  • Discretionary Performance Bonuses
  • Company Kitchen with Free Snacks and Drinks
  • Employee Referral Program
  • Quarterly Company Paid Outings
  • Casual dress code
Preferred Qualifications:
  • Bachelor’s degree in graphic design or similar field of study preferred
  • Retail, travel, event or sports experience is considered a plus
Benefits:
  • Competitive Salary
  • 401k with Company Match
  • Paid Time Off
  • Medical/Dental/Vision Insurance/Short-Term & Long-Term Disability
  • Life Insurance
  • Eligible for two raises per year
  • $1,000 Employee Ticket Credit
  • Discretionary Performance Bonuses
  • Company Kitchen with Free Snacks and Drinks
  • Employee Referral Program
  • Quarterly Company Paid Outings
  • Casual dress code

Please send your resume via email to: careers@ticketsforless.com

Operations Coordinator

Full-time. Must be available to work a flexible schedule with a weekend rotation and hours varying Monday–Friday.

Reports to:

Vice President and Director of Ticket Operations

Responsibilities & Job Duties (include, but are not limited to):
  • Work with marketplace representatives at StubHub, Vivid Seats, SeatGeek and others to manage issues on Tickets For Less orders
  • Provide best in class customer service to our marketplace customers – assisting customers with accessing mobile tickets, etc.
  • Monitor and respond to critical emails to insure appropriate processing of orders
  • Assist with inventory management and optimizing order processing – syncing accounts, attaching PDFs/barcodes, etc.
  • Utilize internal and external technology to process and fulfill orders
  • Work in the Point of Sale to input new and renewed ticketing inventory
  • Work collaboratively with other team members to achieve department and company goals
  • Assist with special operations projects as needed
  • Handles day-to-day activities to ensure business processes and functions run smoothly
Qualifications:
  • Bachelor’s degree in a related field preferred
  • Must have a passion for sports and/or live entertainment
  • Retail, travel, event or sports experience considered a plus
  • Excellent communication skills, including verbal & written
  • Self-motivation and strong organizational skills required
  • Must be able to work independently and as part of a team in a group setting
  • Strong ability to multi-task
  • Must be available to work under pressure in a fast-paced environment
  • Must have an eye for detail
Benefits:
  • Competitive Salary
  • 401k with Company Match
  • Paid Time Off
  • Medical/Dental/Vision Insurance
  • Short-Term and Long-Term Disability
  • Life Insurance
  • Eligible for two raises per year
  • $1,000 Employee Ticket Credit
  • Discretionary Performance Bonuses
  • Company Kitchen with Free Snacks and Drinks
  • Employee Referral Program
  • Quarterly Company Paid Outings
  • Casual dress code

Please send your resume via email to: careers@ticketsforless.com

Paid Media Specialist

Tickets For Less® is searching for a Paid Media Specialist to join our Marketing team. This position will directly manage all paid digital channels and will help shape and execute our overall Search Engine Marketing and Paid Media strategy. This will include search, social, retargeting, and video via Google, Facebook and other emerging platforms.

The ideal candidate will love digital media and analytics and are constantly curious about what is driving performance and testing new strategies and ideas. With strong attention to detail, and the ability to thrive in a fast-paced environment, you are methodical, take ownership and enjoy collaborating with others. Reporting to the Director of Marketing & eCommerce, this new role will be responsible for campaign strategy, execution, and monitoring to support key business goals, revenue targets, and marketing objectives.

Reports to:

Director of Marketing and eCommerce

Responsibilities & Job Duties (include, but are not limited to):
  • Manage the execution of paid media programs, driving maximum ROI across digital channels, including paid search, paid social, retargeting, video, and display
  • Responsible for strategic planning of digital advertising campaigns, including budget allocation and timing recommendations
  • Own the holistic view of our paid media efforts, defining clear KPIs across the marketing funnel that enable the team to clearly gauge investment effectiveness
  • Own the paid media efforts, defining clear KPIs that gauge performance and generate monthly reports detailing on both past and ongoing campaigns
  • Create and execute ongoing testing strategies to constantly optimize campaign performance
  • Maintain expert knowledge of Google Ads and paid social best practices, while continuing to recommend new platforms and channels for greater overall reach and improved conversions
  • Bring your creativity to deliver engaging and impactful search and social ad copy that aligns with our brand and target audiences
Required Qualifications:
  • 2+ years of experience managing Paid Search, Online Display and/or Social Ad campaigns
  • Experience with Google Analytics, Google Ads (Search, Display, YouTube, Gmail), Bing Ads, Paid Social (Facebook, Instagram, Twitter, LinkedIn, etc.), and podcasts and more
  • Ability to demonstrate analytical skills, technical knowledge, and attention to detail
  • Outstanding time management and organization skills
  • Strong ability to multi-task
  • Excellent communication skills, including verbal and written
  • A true problem solver who can apply logic and imagination to develop a solution that works
  • Thrives in a fast-paced environment with tight deadlines
  • Must be able to work independently and as part of a team in a group setting
  • Must have a passion for sport and/or live entertainment
Preferred Qualifications:
  • Bachelor's degree in a related field preferred
  • Retail, travel, event or sports experience is considered a plus
Benefits:
  • Competitive Salary
  • 401k with Company Match
  • Paid Time Off
  • Medical/Dental/Vision Insurance/Short-Term & Long-Term Disability
  • Life Insurance
  • Eligible for two raises per year
  • $1,000 Employee Ticket Credit
  • Discretionary Performance Bonuses
  • Company Kitchen with Free Snacks and Drinks
  • Employee Referral Program
  • Quarterly Company Paid Outings
  • Casual dress code

Please send your resume via email to: careers@ticketsforless.com

Senior Data Analyst

Tickets For Less®, a leading live entertainment company, has a fantastic opportunity for a Senior Data Analyst to join our growing technology and analytics team.

As a Senior Data Analyst, you have an established track record of building and delivering compelling and actionable data visualizations that drive and support critical business decisions in an agile setting. You’re comfortable querying databases and building dashboards and visualizations on top of various data structures, databases, and from 3rd party sources. You are passionate about data and utilizing a variety of tools and technologies to deliver efficient and accurate results. You’ve supported the data visualization and analytics efforts of multiple departments across your organization and have adopted an understanding of the business as a whole in order to provide scalable reporting dashboards that drive results. You thrive working in a fast-paced environment and in collaborating with team members across multiple departments.

Reports to:

Vice President of Engineering Operations and Analytics

Responsibilities & Job Duties (include, but are not limited to):
  • Develop data visualizations to support the Company’s efforts with internal and external data requests
  • Work closely with the Company’s technical leadership team to ensure data visualizations and front-end visualization tools support internal and external stakeholder requests
  • Work with the Company’s Data Team and internal stakeholders to ensure accuracy of all reports, data and visuals
  • Triage and troubleshoot technical issues that arise, helping to see them through to resolution
  • Interface with internal and external clients to ensure all data visualization and reporting related solutions are considered and vetted
  • Help improve departmental and operating efficiencies by helping to develop and follow departmental standards and practices
  • Work closely with product owner, development team, and the data and analytics team to flesh out requirements and solution design
  • Collaborate with peer software engineers and other team members through both high and low-level technical challenges
Required Qualifications:
  • Possess bachelor’s degree or equivalent experience/technical training
  • 2-4 years’ experience as a Data Analyst, Business Intelligence Analyst or related role
  • Excellent oral and written communication skills and keen attention to detail
  • Excellent problem-solving ability
  • Proven experience with PowerBI, Tableau, SSRS or Qlik
  • Experience with SQL and relational database concepts (SQL Server)
  • Proven ability to work independently or as part of a team
  • Has advanced knowledge of commonly used concepts, practices, and procedures with data analytics and administration of data visualization platforms
  • Some experience in small or medium-sized projects as a lead or SME (subject matter expert)
  • Strong desire to learn
Preferred Qualifications:
  • Experience with different programming languages related to building data visualizations and analyzing data — SQL, Python, R
  • Experience with ETL tools — SSIS, Azure Data Factory, AWS Glue
  • Experience with Microsoft Azure and Amazon AWS cloud data services — Azure SQL, Azure Synapse Analytics, Azure Data Lake
  • Portfolio of visualizations created in any of the following platforms, or similar — SSRS, PowerBI, AWS QuickSight, Tableau, Qlik
  • Experience in deployment automation — Azure DevOps, GitHub Actions, Bitbucket Pipelines
  • Experience with data security — Database and data field encryption, PCI Compliance, SOC 2 Compliance
  • Background in data science and understanding of data science related tools
  • Familiarity with the event ticketing industry
Benefits:
  • Competitive Salary
  • 401k with Company Match
  • Paid Time Off
  • Medical/Dental/Vision Insurance
  • Short-Term and Long-Term Disability
  • Life Insurance
  • $1,000 Employee Ticket Credit
  • Discretionary Performance Bonuses
  • Company Kitchen with Free Snacks and Drinks
  • Employee Referral Program
  • Quarterly Company Paid Outings
  • Casual dress code

Please send your resume via email to: careers@ticketsforless.com

Strategic Inventory Coordinator

Full Time. Must be available to work a flexible schedule.

Reports to:

Director of Strategic Inventory

Responsibilities & Job Duties (include, but are not limited to):
  • Assist in developing and executing inventory acquisition strategies
  • Enter small or large scale purchase orders into point of sale
  • Manage and price ticket inventory from point of purchase to sale
  • Track and report current ticket trends and market conditions
  • Assist in developing and maintaining strong business relationships
  • Contribute to team projects assigned by leadership
Qualifications:
  • Bachelor’s degree in business or sports related field preferred
  • Experience with the Secondary Ticket Market is considered a plus
  • 2+ years of professional experience
  • Proficient in mathematics
  • Ability to think strategically and execute accurately
  • Excellent communication skills, including verbal & written
  • Self-motivation, attention to detail, and strong organizational skills required
  • Must be able to work independently and as part of a team in a group setting
  • Strong ability to multi-task and manage multiple priorities
  • Must be available to work under pressure in a fast paced environment
Benefits:
  • Competitive Salary
  • 401k with Company Match
  • Paid Time Off
  • Medical/Dental/Vision Insurance/Short-Term & Long-Term Disability
  • Life Insurance
  • Eligible for two raises per year
  • $1,000 Employee Ticket Credit
  • Discretionary Performance Bonuses
  • Company Kitchen with Free Snacks and Drinks
  • Employee Referral Program
  • Quarterly Company Paid Outings
  • Casual dress code

Please send your resume via email to: careers@ticketsforless.com

Tuscaloosa Office

Strategic Inventory Coordinator

Full Time. Must be available to work a flexible schedule, with varying Monday - Friday hours and a weekend rotation.

Reports to:

Manager of Sales and Service - Alabama

Responsibilities & Job Duties (include, but are not limited to):
  • Assist in developing and executing inventory acquisition strategies
  • Enter small- or large-scale purchase orders into point of sale
  • Manage and price ticket inventory from point of purchase to sale
  • Track and report current ticket trends and market conditions
  • Assist in developing and maintaining strong business relationships
  • Contribute to team projects assigned by leadership
Qualifications:
  • Bachelor’s degree in business or sports related field preferred
  • Experience with the Secondary Ticket Market is considered a plus
  • 2+ years of professional experience
  • Proficient in mathematics
  • Ability to think strategically and execute accurately
  • Excellent communication skills, including verbal and written
  • Self-motivation, attention to detail and strong organizational skills required
  • Must be able to work independently and as part of a team in a group setting
  • Strong ability to multi-task and manage multiple priorities
  • Must be available to work under pressure in a fast-paced environment
Benefits:
  • Competitive Salary
  • 401k with Company Match
  • Paid Time Off
  • Medical/Dental/Vision Insurance/Short-Term & Long-Term Disability
  • Life Insurance
  • Eligible for two raises per year
  • $1,000 Employee Ticket Credit
  • Discretionary Performance Bonuses
  • Employee Referral Program
  • Quarterly Company Paid Outings
  • Casual dress code

Please send your resume via email to: careers@ticketsforless.com

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