At Tickets For Less, we are passionate about creating lifetime memories for sports fans, music lovers and event goers across the country. We work directly with sports properties, professional teams, college athletic departments, venues, fans and partners to improve the event going experience and drive event attendance. Our unique distribution model creates quick and convenient access for event goers across the country and ensures that teams and rights holders maximize fan access and event revenue.

As a Top 10 ticket reseller in the country, Tickets For Less offers employees a front row seat into the ever-evolving ticketing industry. On top of that, we love to have fun. From an open and inviting work environment to multiple staff perks, Tickets For Less is a great place to work.

With our headquarters located in the greater Kansas City-area, Tickets For Less is proud to celebrate nearly 20 years of providing high-rated service to the
local community.

With a focus on expansion and other core markets, Tickets For Less also has offices in Tuscaloosa, Ala., San Francisco, Calif., St. Louis, Mo. and Omaha, Neb.

Tickets For Less is always looking for talented, passionate individuals to add to our team. Please send your resume via email to careers@ticketsforless.com

Job Openings

Customer Service Coordinator

Full Time. Must be available to work a flexible schedule with a weekend rotation and hours varying Monday–Friday.

Reports to:

Director and Manager of Sales and Service

Responsibilities & Job Duties (include, but are not limited to):
  • Provide best-in-class customer service to our Tickets For Less retail customers through all available means of communication
  • Generate revenue through email, telephone and in-lobby customer sales
  • Utilize internal and external technology to process and fulfill orders
  • Work in the Point of Sale to input and manage ticket inventory
  • Communicate active promotions and discounts to Tickets For Less customers
  • Actively contribute ideas and potential improvements to team members and management
  • Work collaboratively with other team members to achieve departmental and company goals
  • Assist in managing on-site events as needed
Qualifications:
  • Bachelor’s degree in a related field preferred
  • Must have a passion for sports and/or live entertainment
  • Retail, travel, event or sports experience considered a plus
  • Excellent verbal and written communication skills
  • Self-motivation, attention to detail and strong organizational skills required
  • Must be able to work independently and as part of a team in a group setting
  • Strong ability to multi-task
  • Must be available to work under pressure in a fast-paced environment
  • Must have an eye for detail
Benefits:
  • Competitive Salary
  • 401k with Company Match
  • Paid Time Off
  • Medical/Dental/Vision Insurance/Short-Term & Long-Term Disability
  • Life Insurance
  • $1,000 Employee Ticket Credit
  • Discretionary Performance Bonuses
  • Company Kitchen with Free Snacks and Drinks
  • Employee Referral Program
  • Quarterly Company Paid Outings
  • Casual dress code

Please send your resume via email to: careers@ticketsforless.com

Operations Coordinator

Full-time. Must be available to work a flexible schedule with a weekend rotation and hours varying Monday–Friday.

Reports to:

Vice President and Director of Ticket Operations

Responsibilities & Job Duties (include, but are not limited to):
  • Work with marketplace representatives at StubHub, Vivid Seats, SeatGeek and others to manage issues on Tickets For Less orders
  • Provide best in class customer service to our marketplace customers – assisting customers with accessing mobile tickets, etc.
  • Monitor and respond to critical emails to insure appropriate processing of orders
  • Assist with inventory management and optimizing order processing – syncing accounts, attaching PDFs/barcodes, etc.
  • Utilize internal and external technology to process and fulfill orders
  • Work in the Point of Sale to input new and renewed ticketing inventory
  • Work collaboratively with other team members to achieve department and company goals
  • Assist with special operations projects as needed
  • Handles day-to-day activities to ensure business processes and functions run smoothly
Qualifications:
  • Bachelor’s degree in a related field preferred
  • Must have a passion for sports and/or live entertainment
  • Retail, travel, event or sports experience considered a plus
  • Excellent communication skills, including verbal & written
  • Self-motivation and strong organizational skills required
  • Must be able to work independently and as part of a team in a group setting
  • Strong ability to multi-task
  • Must be available to work under pressure in a fast-paced environment
  • Must have an eye for detail
Benefits:
  • Competitive Salary
  • 401k with Company Match
  • Paid Time Off
  • Medical/Dental/Vision Insurance
  • Short-Term and Long-Term Disability
  • Life Insurance
  • $1,000 Employee Ticket Credit
  • Discretionary Performance Bonuses
  • Company Kitchen with Free Snacks and Drinks
  • Employee Referral Program
  • Quarterly Company Paid Outings
  • Casual dress code

Please send your resume via email to: careers@ticketsforless.com

* All new hires are required to be vaccinated against COVID-19

Product Owner

Tickets For Less, a leading live entertainment company, has a fantastic opportunity for a Product Owner to join and help grow our technology team.

As a Product Owner, you have an established track-record of delivering high quality software in an agile environment. You’ve managed complex product roadmaps. You’ve built the trust of your development team and the stakeholders you represent. You love software and all the fantastic opportunities it presents to solve complex problems.

Responsibilities & Job Duties (include, but are not limited to):
  • Serve as the voice of internal and external clients
  • Own the product roadmap and backlog
  • Keep backlog ordered and drive refinement activities with development team to get work ready for sprints
  • Establish milestones for key product functionality, balancing team velocity and stakeholder expectations
  • Work with end users to understand their needs and align them to overall product roadmap
  • Collaborate with stakeholders to ensure consistent product vision and execution
  • Accountable for the product presentation, documentation, feature communication, and overall product functionality
  • Represent the development team when meeting with stakeholders, clients, or users
  • Represent the stakeholders, clients, and users when meeting with the development team
  • Research and analyze market opportunities for product development
  • Follow competitors and the industry
Required Qualifications:
  • Possess bachelor’s degree or equivalent experience/technical training
  • 5+ years’ experience as a Product Owner, Product Manager, Business Analyst, or other relevant role
  • Experience working closely with (ideally within) an agile software development team
  • Excellent oral, written, and listening skills
  • Excellent problem-solving ability
  • Excellent understanding of servant leadership and agile development
  • Demonstrated experience taking strategic and tactical initiatives from concept through to implementation
  • Has knowledge of commonly used concepts, practices, and procedures within the software development field
  • Strong desire to learn and help others learn
Preferred Qualifications:
  • Experience in industry standard work management tools (Jira, Azure DevOps, et al)
  • Experience in eCommerce/retail products
  • Experience in commonly used web and back-end technologies, specifically in the Microsoft ecosystem
  • Agile Product Owner training and/or certification
  • Familiarity with the event ticketing industry
Benefits:
  • Competitive Salary
  • 401k with Company Match
  • Paid Time Off
  • Medical/Dental/Vision Insurance/Short-Term & Long-Term Disability
  • Life Insurance
  • $1,000 Employee Ticket Credit
  • Discretionary Performance Bonuses
  • Company Kitchen with Free Snacks and Drinks
  • Employee Referral Program
  • Quarterly Company Paid Outings
  • Casual dress code

Please send your resume via email to: careers@ticketsforless.com

* All new hires are required to be vaccinated against COVID-19

Software Engineer II

Tickets For Less, a leading live entertainment company, has a fantastic opportunity for a Software Engineer II to join our growing technology team.

As a Software Engineer II, you have an established track record of delivering quality software products in an agile setting. You’ve been a major contributor to large pieces of software, built APIs from scratch, and helped set standards across your team. You love working on every area of a technology stack; working with new technologies in creative ways gets you out of bed in the morning.

Responsibilities & Job Duties (include, but are not limited to):
  • Design, implement, and deploy software applications and systems in a fast-paced agile environment
  • Write unit and integration tests and perform other quality-oriented tasks as needed to ensure high quality software applications and systems
  • Review the work of engineers of every skill level
  • Triage and troubleshoot technical issues that arise, helping to see them through to resolution
  • Contribute to the improvement in departmental and operating efficiencies by following departmental standards and best practices.
  • Interface with internal and external clients to ensure all technical solutions are considered and vetted
  • Help improve departmental and operating efficiencies by helping to develop and follow departmental standards and practices
  • Work closely with product owner & development team to flesh out requirements and solution design
  • Mentor and collaborate with peer software engineers through both high and low-level technical challenges
Required Qualifications:
  • Possess bachelor’s degree or equivalent experience/technical training
  • 2–4 years experience as a Software Engineer or related Software Development technical role
  • Excellent oral, written and listening skills
  • Excellent problem-solving ability
  • Proven ability to work independently or as part of a team
  • Has knowledge of commonly used concepts, practices and procedures within the software development field
  • Insatiable appetite to learn!
Preferred Qualifications:
  • Experience in Microsoft .NET technology stack (C#, MVC .NET, ASP.NET, et al)
  • Experience with Microsoft SQL Server
  • Experience with front-end frameworks (react, vue.js, angular)
  • Experience with Microsoft Azure Cloud products and offerings
  • Familiarity with DevOps practices and tools including Git (source control) and Azure DevOps Pipelines, et al
  • Familiarity with the event ticketing industry
Benefits:
  • Competitive Salary
  • 401k with Company Match
  • Paid Time Off
  • Medical/Dental/Vision Insurance/Short-Term & Long-Term Disability
  • Life Insurance
  • $1,000 Employee Ticket Credit
  • Discretionary Performance Bonuses
  • Company Kitchen with Free Snacks and Drinks
  • Employee Referral Program
  • Quarterly Company Paid Outings
  • Casual dress code

Please send your resume via email to: careers@ticketsforless.com

* All new hires are required to be vaccinated against COVID-19

Software Engineer III

Tickets For Less, a leading live entertainment company, has a fantastic opportunity for a Software Engineer III to join our growing technology team.

As a Software Engineer III, you have an established track record of delivering quality software products in an agile setting. You’ve helped build large-scale, high traffic applications. You’ve mentored engineers of all skill levels. You love working on every area of a technology stack; engineering elegant solutions to very challenging technical and business problems gets you out of bed in the morning.

Responsibilities & Job Duties (include, but are not limited to):
  • Design, implement and deploy software applications and systems in a fast-paced agile environment
  • Write unit and integration tests and perform other quality-oriented tasks as needed to ensure high quality software applications and systems
  • Review the work of engineers of every skill level
  • Triage and troubleshoot technical issues that arise, helping to see them through to resolution
  • Interface with internal and external clients to ensure all technical solutions are considered and vetted
  • Help improve departmental and operating efficiencies by helping to develop and follow departmental standards and practices
  • Work closely with product owner & development team to flesh out requirements and solution design
  • Mentor and collaborate with peer software engineers through both high and low-level technical challenges
Required Qualifications:
  • Possess bachelor’s degree or equivalent experience/technical training
  • 4–6 years experience as a Software Engineer or related Software Development technical role
  • Excellent oral, written and listening skills
  • Excellent problem-solving ability
  • Proven ability to work independently or as part of a team
  • Experience in every level of software development (server-side, front-end, database/document storage, reporting, etc)
  • Has knowledge of commonly used concepts, practices, and procedures within the software development field
  • Some experience in small or medium-sized projects as a lead or SME (subject matter expert)
  • Strong desire to learn and help others learn
Preferred Qualifications:
  • Experience in Microsoft .NET technology stack (C#, MVC .NET, ASP.NET, et al)
  • Experience with Microsoft SQL Server
  • Experience with front-end frameworks (react, vue.js, angular)
  • Experience with Microsoft Azure Cloud products and offerings
  • Experience in deployment automation and IaC (infrastructure as code)
  • Familiarity with the event ticketing industry
Benefits:
  • Competitive Salary
  • 401k with Company Match
  • Paid Time Off
  • Medical/Dental/Vision Insurance/Short-Term & Long-Term Disability
  • Life Insurance
  • $1,000 Employee Ticket Credit
  • Discretionary Performance Bonuses
  • Company Kitchen with Free Snacks and Drinks
  • Employee Referral Program
  • Quarterly Company Paid Outings
  • Casual dress code

Please send your resume via email to: careers@ticketsforless.com

* All new hires are required to be vaccinated against COVID-19

Strategic Inventory Coordinator

Full Time. Must be available to work a flexible schedule.

Reports to:

Director of Strategic Inventory

Responsibilities & Job Duties (include, but are not limited to):
  • Assist in developing and executing inventory acquisition strategies
  • Enter small or large scale purchase orders into point of sale
  • Manage and price ticket inventory from point of purchase to sale
  • Track and report current ticket trends and market conditions
  • Assist in developing and maintaining strong business relationships
  • Contribute to team projects assigned by leadership
Qualifications:
  • Bachelor’s degree in business or sports related field preferred
  • Experience with the Secondary Ticket Market is considered a plus
  • 2+ years of professional experience
  • Proficient in mathematics
  • Ability to think strategically and execute accurately
  • Excellent communication skills, including verbal & written
  • Self-motivation, attention to detail, and strong organizational skills required
  • Must be able to work independently and as part of a team in a group setting
  • Strong ability to multi-task and manage multiple priorities
  • Must be available to work under pressure in a fast paced environment
Benefits:
  • Competitive Salary
  • 401k with Company Match
  • Paid Time Off
  • Medical/Dental/Vision Insurance/Short-Term & Long-Term Disability
  • Life Insurance
  • $1,000 Employee Ticket Credit
  • Discretionary Performance Bonuses
  • Company Kitchen with Free Snacks and Drinks
  • Employee Referral Program
  • Quarterly Company Paid Outings
  • Casual dress code

Please send your resume via email to: careers@ticketsforless.com

* All new hires are required to be vaccinated against COVID-19

Tuscaloosa Office

Strategic Inventory Coordinator

Full Time. Must be available to work a flexible schedule, with varying Monday - Friday hours and a weekend rotation.

Reports to:

Manager of Sales and Service - Alabama

Responsibilities & Job Duties (include, but are not limited to):
  • Assist in developing and executing inventory acquisition strategies
  • Enter small- or large-scale purchase orders into point of sale
  • Manage and price ticket inventory from point of purchase to sale
  • Track and report current ticket trends and market conditions
  • Assist in developing and maintaining strong business relationships
  • Contribute to team projects assigned by leadership
Qualifications:
  • Bachelor’s degree in business or sports related field preferred
  • Experience with the Secondary Ticket Market is considered a plus
  • 2+ years of professional experience
  • Proficient in mathematics
  • Ability to think strategically and execute accurately
  • Excellent communication skills, including verbal and written
  • Self-motivation, attention to detail and strong organizational skills required
  • Must be able to work independently and as part of a team in a group setting
  • Strong ability to multi-task and manage multiple priorities
  • Must be available to work under pressure in a fast-paced environment
Benefits:
  • Competitive Salary
  • 401k with Company Match
  • Paid Time Off
  • Medical/Dental/Vision Insurance/Short-Term & Long-Term Disability
  • Life Insurance
  • $1,000 Employee Ticket Credit
  • Discretionary Performance Bonuses
  • Employee Referral Program
  • Quarterly Company Paid Outings
  • Casual dress code

Please send your resume via email to: careers@ticketsforless.com

* All new hires are required to be vaccinated against COVID-19

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